Montgomery County Community College is seeking dedicated professionals to join its collaborative and mission-driven team, with open positions like Part-Time Student Services Assistant (Pottstown Campus).
The Part-time Student Services Assistant will provide support to both new and returning students at the College as part of the College’s mission of access, retention, and completion, with responsibility for ensuring a high level of customer service through support of the Student Services Resource Center, duties at the Student Services Welcome Desk, support of the Enrollment Services Assistants and providing support in the Testing center.
This includes in-person and back-office duties. Service touchpoints will include the use of the following methods: in person, phone, email, text, online, Chat Starfish, Zoom, and other self-service systems to support student success.
Hours: Monday through Friday: 2:00-7:00 PM, with occasional Saturdays 9:00 AM-12:00 PM, as needed. This position is 25 hours per week. During peak times, the employee may work up to 29 hours.
*This position has college-wide responsibilities and requires travel between all campuses and off-site locations. The primary office location will be the Pottstown Campus.
**This position has been approved for a flexible work option arrangement. Flexible work options can be ended at any time by the College, Cabinet, and/or supervisors based on employee performance and/or as institutional needs change.
Essential Education, Training, Skills, and Work Experience:
- High School diploma or GED required, with three years’ work-related experience required, or an associate’s degree may be preferred, with one to two years of work-related experience.
- Proficiency in computer skills.
- Excellent communication, both written and oral.
- Specialized training in specific software or processes may be required.
- Customer service skills.
- Problem-solving skills.
- Ability to take initiative and work with minimal supervision.
- Ability to multitask.
- Attention to detail.
- Ability to maintain confidentiality.
- Ability to prioritize workload.
- Ability to use some discretion and judgment.
- Ability to work within a team-oriented setting.
Apply online: For the complete job description and to apply for this position, visit MCCC. This position is open until filled.
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Montgomery County Community College
Montgomery County Community College exists to open doors. With more than 100 degree and certificate programs, two campuses rooted in the heart of Montgomery County, and a track record of sending graduates into careers and four-year universities, MCCC is where neighbors become nurses, business owners, and engineers. It’s where the Philadelphia region comes to learn, grow, and give back.
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