MONTCO Careers — Montgomery County Community College

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Montgomery County Community College invites applications for the Student Services Assistant position. The Student Services Assistant will provide support to both new and returning students at the college. This includes in-person
and back-office duties.

Service touchpoints will include the use of the following methods: in person; phone; email; text; online; chat Starfish; Zoom, and other Self-Service systems to support student success.

Hours are Monday – Thursday 9 AM – 6 PM and Friday 8 AM – 5 PM.

This position requires travel between all campuses and off-site locations. The primary office location will be the Pottstown
campus but may also need to work at the Blue Bell campus.

The Student Services Assistant may have to work Saturday’s as needed.

The selected candidate will work on campus a minimum of four days per
week. As the college re-opens the campuses, the selected candidate will transition to
100 percent on-campus work.

The ideal candidate would possess the following skills and experience:

Essential Knowledge & Skills

Education/Training/Work Experience

  • High School diploma or GED
    • Required with 3 years work related experience required OR
  • Associate’s degree
    • 1 to 2 years work related experience required
  • Proficiency in computer skills
  • Excellent communication, both written and oral

Specialized Knowledge & Skills

  • Specialized training in specific software or process
  • Customer service skills
  • Problem-solving skills
  • Ability to take initiative and work with minimal supervision

Additional Skills Required

  • Ability to multitask
  • Attention to detail
  • Ability to maintain confidentiality
  • Ability to prioritize workload
  • Ability to use some discretion and judgment
  • Ability to work within a team-oriented setting


For the complete job description and to apply for this position please visit www.mc3.edu

MCCC offers a comprehensive curriculum of more than 100 degree and certificate programs, a Virtual Campus, a Culinary Arts Institute, a Municipal Police Academy, and specialized workforce development programs, all of which leverage the College’s nationally ranked use of innovative technology. An Achieving the Dream (AtD) Leader College, the institution is positioned at the vanguard of national efforts to increase completion, improve learning outcomes, and remove barriers to access for more than 24,000 students annually. The College is also recognized regionally and nationally for its sustainability leadership, work with military veterans, and community service and service-learning opportunities. Montgomery County Community College was recognized by NISOD and Diverse: Issues in Higher Education as one of 16 “2021 Promising Places to Work in Community Colleges.” Visit mc3.edu or follow the college on Twitter @mccc.

Montgomery County Community College (MCCC) has a strong institutional commitment to diversity and is dedicated to excellence through diversity in education and employment. MCCC, an EEO Employer, provides equal employment and educational opportunities to all who are qualified. In keeping with the College’s diversity initiative, MCCC seeks and welcomes applications from diverse candidates, those who have had multicultural experience, and those who can demonstrate a commitment to diversity.

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