The Valley Forge Tourism & Convention Board recognizes Aazheé Chapman, Sales Coordinator at the Homewood Suites Horsham, as this week’s Hotel Hero.

Nominated by Katelynn Weaver, Director of Sales and Marketing, Chapman joined the hotel’s pre-opening team in June 2019 as a sales coordinator and has proven to be an instrumental part of the hotel’s success by ramping up supporting sales efforts, completing sales calls, and helping to train the front desk team

“While Aazheé has always been a team player, she truly became our ‘Hotel Hero’ during the pandemic,” Weaver said.

“She stepped up to the plate, covering the front desk whenever she was needed, including night audit shifts. She was always available to assist housekeeping, or food and beverage, while still providing excellent service to our remaining clients and guests. Additionally, she continued to support the sales efforts of the hotel and facilitate meeting room set-ups.”

On top of everything happening at the hotel, Chapman has also been acting as a caregiver for an ill family member, and is pursuing her MBA, said Weaver.

“When we asked Aazheé why she went above and beyond, she was unsure why she had even been nominated, as she was just ‘doing what needed to be done,’” Weaver said. “She said, ‘I knew my team needed me, and wanted to do everything I could for the success of the hotel’.”

“Well, I know that I speak for the entire team at Homewood Suites Horsham when I say that we are so appreciative of Aazheé’s humor, effort, and resilience, and I personally would be lost without her!”

The VFTCB honors a hotel staff member each week for their hard-working hospitality specifically during the COVID-19 pandemic.

Learn more about the Valley Forge Tourism & Convention Board’s Hotel Heroes here.

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