The Valley Forge Tourism & Convention Board recognizes Anne Deon, Associate Director of Sales at Valley Forge Casino Resort, as this week’s Hotel Hero.

Nominated by Terri Hughes, Director of Catering, Anne has been with Valley Forge Casino Resort for 15 years, and in that time, she has worked in the Sales office as a Catering Manager, Sales Manager, and Senior Sales Manager.

“I believe Anne is the epitome of a hotel hero,” said Hughes. “Her dedication to Valley Forge Casino Resort, and our Sales Team is beyond compare.”

“She works hard every day, but through the quarantine while our team was furloughed, and she and I were the only ones holding our team together, she worked even harder. She knew she had to, to get our team back! I saw this firsthand.”

During quarantine, Deon took on the job of Director of Sales, Senior Sales Manager, Social Sales Manager, and Executive Meeting Manager. That included: answering and finding the answers to everyone’s client questions, postponing groups, creating new contracts, and entertaining client conference calls, according to Hughes.

“She became a zoom expert, learning everything she could about new meetings/events standards so she could teach the team on their return,” Hughes said.

“On the day our team returned, Anne was thrilled. She couldn’t wait to see everyone in person and lead the Valley Forge Sales Team once again. Since June, she has been giving her all to motivate, teach and support! We would not be the boundless sales team we are without her!”

The VFTCB honors a hotel staff member each week for their hard-working hospitality specifically during the COVID-19 pandemic.

Learn more about the Valley Forge Tourism & Convention Board’s Hotel Heroes here.

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