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Tech Talk: Best Buy launches tech support subscription service

Best Buy Co. Inc. is rolling out a subscription service for its tech support unit, called Total Tech Support.

The service, which runs $200 per year, provides unlimited phone, online and in-store help on basic tasks like setting up home networks, car-stereo installation and basic data-recovery tasks, writes mark Reilly at bizjournals.com.

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The idea hasn’t been lost on Best Buy’s rivals. Seattle-based Amazon.com Inc. has been building its own tech-service teams in several markets, and it is specifically courting Geek Squad agents as it’s hiring.

Below is the URL to the Total Tech Support web page:
https://www.bestbuy.com/site/clp/total-tech-support/pcmcat1494357892646.c?id=pcmcat1494357892646

To read the full story, click here.

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