Built and run by education activists, the King of Prussia-based American Reading Company is a trusted partner of 5,320 schools and 1,070 districts in 50 states, helping strengthen district and school capacity at every level by placing literacy and agency at the heart of school transformation.

Product Support Engineer

This position handles all incoming requests from the tier 1 support team, troubleshoots errors and data discrepancies, monitors system performance and intervenes when necessary, and performs basic database administration tasks.

The ideal candidate will possess excellent communication and problem solving skills, the ability to write and execute SQL queries, and proficiency with Nginx, PHP, JavaScript, HTML, CSS, ITIL, and Adobe Creative Suite.

Click here to read more about the Product Support Engineer position at American Reading Company.

Sales Account Manager

This position establishes relationships with new customers and secures contracts with new customers, drives the sales cycle from initial engagement to closed sales, and prospects for potential customers by utilizing various direct sales techniques.

The ideal candidate will possess a minimum of four years of demonstrated and relevant sales experience in the education sector and the ability to identify complex customer needs and determine appropriate solutions.

Click here to read more about the Sales Account Manager position at American Reading Company.

Customer Service Specialist

This position triages customer concerns to determine the best person for solving the issue, collaborates on the logistics of exchanges and returns, and works with other teams to ensure that customers’ concerns are completely resolved.

The ideal candidate will possess excellent organizational and communication skills, proficiency in Microsoft Office, including Excel, Outlook, and Word, and focus, flexibility, and patience.

Click here to read more about the Customer Service Specialist position at American Reading Company.

Program Consultant

This position serves as support and a strategic partner for assigned account managers, provides expertise on the company’s products and services, responds to inbound sales inquires, and initiates outbound call campaigns.

The ideal candidate will possess a bachelor’s degree, previous experience in sales support, customer service, or inside sales, and the ability to both work independently and collaborate on complex implementations.

Click here to read more about the Program Consultant position at American Reading Company.