One year after acquiring the Audubon water system, Pennsylvania American Water has completed major infrastructure and water quality improvements that are delivering safer, more reliable drinking water to approximately 10,000 residents in Montgomery County.
Through a $21.5 million investment, the company has addressed long-standing system deficiencies, achieved compliance with current PFAS drinking water standards, and strengthened service reliability across the community.
“We have kept the pledge we made to our Audubon customers when we took ownership of the system,” said Pennsylvania American Water President Justin Ladner. “As a result of our approximately $21.5 million worth of investments to address the system’s deficiencies, Audubon residents can be confident that when they turn on the tap, they will get safe, clean water.”
Since taking ownership on May 28, 2025, the company has moved quickly to improve water quality and system performance. Most importantly, customers are now receiving drinking water that meets all current state standards for PFAS — a milestone achieved in less than 10 weeks.
“The Audubon water system was in dire shape when Pennsylvania American Water took ownership of it,” said Mark Cooper, Superintendent of Operations for Pennsylvania American Water. “We knew there was urgent work to do, and we took immediate action to deliver results for the community.”
PFAS are compounds that can build up over time and have been linked to potential health risks. To address this issue, Pennsylvania American Water connected the system to its Norristown supply and removed wells that previously contained PFAS, helping ensure customers receive water that meets safety standards.
In addition to improving water quality, the company has strengthened system reliability. Crews repaired five major leaks that were losing nearly 50,000 gallons of water per day — improvements that helped lift a mandatory water conservation advisory that was previously in place.
“Pennsylvania American Water’s investments have made a real difference in both water quality and pressure, which is especially important for fire protection,” said Lower Providence Township Supervisor Gary Neights. “Residents appreciate the progress and the company’s commitment to delivering safe, reliable water.”
Pennsylvania American Water has also made system-wide upgrades, including installing more than 165 leak detection devices, replacing over 2,000 customer meters, and implementing a modern monitoring system to track performance in real time.
Learn more about Pennsylvania American Water’s commitment to delivering safe, reliable drinking water and investing in critical infrastructure across the communities it serves. Explore water quality resources, infrastructure improvement projects, customer programs, and career opportunities at Pennsylvania American Water.
