Montgomery County Community College (MCCC) invites applications for its part-time POWER Program Student Success Coach position. This is a temporary, grant-funded opportunity.
The part-time POWER Program Student Success Coach:
- Supports students’ retention and progression to graduation
- Provides transfer information
- Offers individualized student outreach to at-risk students
- Connects students to relevant campus and community resources
- Provides academic and transfer coaching and support for students on an ongoing basis
- Monitors and tracks progress of students
- Maintains communication with faculty and staff in support of students
The candidate chosen to undertake these over-arching goals will work a 25-hour week centered in — but not exclusive to — the MCCC Blue Bell campus. The hiree must be available for day, evening, and weekend hours.
Essential Duties and Responsibilities
The POWER Program Student Success Coach is expected to be able to perform professional tasks that include:
- Providing outreach, monitoring, and intervention to students showing signs of academic stress. This includes meeting with students to assess underlying social, financial, socio-emotional, and other issues and providing direct assistance or referral to campus and community resources.
- Maintaining accurate and confidential records on student assessment and usage of services.
- Work with students to develop realistic academic and transfer goals that will contribute to academic and personal success in college and develop relationships with students that will motivate students to achieve their educational goals.
- Facilitating individual and small-group sessions on personal and academic skill strategies and assist with navigating functionalities that include My Success Network, Educational Planner, Starfish, Self Service.
- Participating in programs related to student orientation and mentoring.
- Maintaining open communication with academic advisors in support of their students, including messaging associated with Starfish alerts, academic improvement plans, individualized service plans, and progress toward goals.
- Performing active follow-up with students that have not scheduled for subsequent semesters and work with academic advisors and/or department chairs to assist in contacting students.
Essential Knowledge and Skills
Applicants should have:
- A bachelor’s degree in counseling, social work, education, psychology, or other related field, with two years’ experience required; a master’s degree is preferred.
- Demonstrated understanding of retention and persistence of at-risk students and providing at-risk learners with support.
- Bi-lingual language skills in English and Spanish (preferred) and experience working with students of with varied disabilities (autism, substance use, etc.).
- Proven technology skills, including using technology in program delivery.
- Organizational and communication skills.
- Demonstrated commitment to work with diverse populations, such as under-resourced groups and first-generation students.
- Demonstrated understanding of and commitment to a comprehensive community college philosophy.
How to Apply
The online application for the part-time POWER Program Student Success Coach opening at MCCC has more information and the technology to accept candidates’ information.
Montgomery County Community College offers a comprehensive curriculum of more than 100 degree and certificate programs, a Virtual Campus, a Culinary Arts Institute, a Municipal Police Academy, and specialized workforce development programs, all of which leverage the College’s nationally ranked use of innovative technology. An Achieving the Dream (AtD) Leader College, the institution is positioned at the vanguard of national efforts to increase completion, improve learning outcomes, and remove barriers to access for more than 24,000 students annually. The college is also recognized regionally and nationally for its sustainability leadership, work with military veterans, and community service and service-learning opportunities. Montgomery County Community College was recognized by NISOD and Diverse: Issues in Higher Education as one of 16 “2021 Promising Places to Work in Community Colleges.” Visit MCCC online or join the college on Twitter @mccc.
Montgomery County Community College (MCCC) has a strong institutional commitment to diversity and is dedicated to excellence through diversity in education and employment. MCCC, an EEO employer, provides equal employment and educational opportunities to all who are qualified. In keeping with the college’s diversity initiative, MCCC seeks and welcomes applications from diverse candidates, those who have had multicultural experience, and those who can demonstrate a commitment to diversity.