Montco Home to One of America’s Best Retailers of 2022, Per Newsweek

By

david's bridal Jim Marcum
Image via David's Bridal.

Newsweek has recognized Conshohocken-based David’s Bridal as one of America’s Best Retailers of 2022 in the bridal retail category.

The prestigious award is presented by Newsweek and Statista, whose methodology ensures the highest quality and validity of rankings. The results are based on the findings of an independent survey of 150,000 customers who have shopped in-person at retail stores over the past three years.

“We are focused on continuing to expand and enhance our customers’ shopping experience,” said Jim Marcum, Chief Executive Officer of David’s Bridal.

He added that the retailer is committed to “offering the highest quality customer service for every single customer. From the moment she visits our site for inspiration and guidance to the day she finds her dream dress and rings the bell in stores, we are dream makers and we will stop at nothing to ensure her experience is magical.”

As a result, David’s Bridal has been receiving world-class Net Promoter Scores each month. This metric asks customers how willing they would be to recommend a company, product, or service to someone else.

The retailer has also recently unveiled several innovative solutions to improve the customer shopping journey. These include the Guaranteed in Stock Bridesmaids collection, a comprehensive mobile planning app, and 24/7 customer service.

Read more about the David’s Bridal recognition as one of Newsweek‘s America’s Best Retailers.

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