Aqua Ends Request for Southeastern Pennsylvania Customers to Conserve Water in Ida’s Aftermath

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Image via Aqua.

Aqua Pennsylvania has ended its request that customers reduce nonessential water use to aid the recovery of normal water supply in the utility’s southeastern Pennsylvania service area.

On Sept. 10, Aqua announced the recovery of partial operations at its Pickering West water treatment plant, which was heavily damaged by the devastating floods caused by remnants of Hurricane Ida.

This recovery, along with customer conservation efforts, helped the utility bring drinking water supply for Chester, Delaware, Montgomery, and Bucks counties back to normal operatation levels.

Marc Lucca, president of Aqua Pennsylvania, thanked customers who answered his call for water conservation.

“From everyone at Aqua, I thank all our customers in southeastern Pennsylvania for their support and cooperation,” said Lucca. “With your help, we have recovered distribution system water storage to within normal levels and are able to end our earlier request. Aqua customers can now resume normal water use.”

Lucca said the devastating effects of the storm emphasized the critical importance of access to safe drinking water.

“As we return to normal routines, let’s enjoy this essential resource, but not be wasteful,” he said.

The Pickering West water treatment plant normally provides up to 40 percent of Aqua’s drinking water supply to its southeastern Pennsylvania service area. Aqua’s many sources of drinking water and robust water distribution infrastructure throughout the four-county system allowed for rerouting of water supply to compensate for the loss.

Aqua Pennsylvania serves approximately 1.5 million people in 32 counties throughout the Commonwealth of Pennsylvania. Visit for more information or follow Aqua on Facebook and on Twitter at @MyAquaAmerica.

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