Due to changing ridership levels caused by coronavirus-related issues, SEPTA is adjusting its weekday Regional Rail schedules and offering some riders refund options, writes Patricia Madej for The Philadelphia Inquirer.
SEPTA evaluated its schedules after more than a dozen trains were canceled across the system on Monday, including on the Lansdale/Doylestown line.
As a result, SEPTA is implementing a severe weather service plan for two weeks and extending credits for valid unused and partially used passes.
A winter storm schedule reduces Regional Rail service by 25 percent. Starting Tuesday, SEPTA will run 581 trains instead of the usual 769.
SEPTA riders who have March monthly passes, as well as March 9 and 16 weekly passes on Key cards, can contact SEPTA Key Call Center for a prorated refund to be added to their Travel Wallets.
Refund requests regarding legacy paper passes have to be sent to SEPTA’s headquarters.
Other transit services are running normally at this time, but reduced schedules could be implemented by the end of the week or into the weekend, according to Scott Sauer, SEPTA assistant general manager of operations.
Read more about the new schedule at The Philadelphia Inquirer by clicking here.