Right at Home receives national distinction

Right at Home provides in-home, non-medical care for clients in parts of Berks, Chester and Montgomery counties. Photo courtesy of Right at Home)

A local in-home care agency for the elderly has been recognized by Caring.com as a “Caring Star of 2018.”

Right at Home, which opened in 2015, is one of 253 Caring Stars awarded across the nation. The annual list recognizes service excellence among in-home care agencies, writes Donna Rovins in The Mercury.

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Right at Home provides in-home, non-medical care for clients in parts of Berks, Chester and Montgomery counties. Those services include personal care, bathing, grooming, transporting clients in the home and outside, running errands or grocery shopping.

“We know it’s a total team effort and the care giving team deserves the credit,” said Steve Gettins, who owns the agency with his wife Christina. “When we look at the reviews — 80 to 90 percent of them name a specific caregiver. That personal connection makes the difference.”

Gettins said the agency is focused on providing the right care for its clients.

“That care starts with the right team and that team starts with people. We are putting ourselves out there to provide the best care for our clients,” he added.

Right at Home has served the region since December 2015, when the couple purchased a Right at Home franchise in Chester Springs and then expanded, relocating the company headquarters to Lower Pottsgrove.

Since opening two years ago, Right at Home has grown to a staff of 125 employees — up from about 28, according to Gettins. The agency serves clients within a 30-mile radius of Pottstown.

“It’s a great location to attract caregivers and provide the right kind of reach to our clients,” Gettins said.

Gettins said that while there are no immediate plans to expand the business, the need for quality in-home care is not going away.

“There is plenty of growth opportunity in what we have. Our goal is to employ great people in the Pottstown area and take great care of people in their homes. There is still plenty of need,” he said, adding that the feedback the company has received, “helps us shape the future.”

To read the complete story click here.

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