Open Enrollment for individual consumers began Nov. 1. For individuals and families looking for healthcare coverage in 2024, Independence Blue Cross (IBX) will continue to offer a variety of health plans with comprehensive healthcare coverage and access to quality care.

The enrollment period for healthcare coverage that begins Jan. 1, 2024 will last until Dec. 15, 2023. The enrollment period for coverage beginning Feb. 1, 2024 extends from Dec. 16, 2023 to Jan. 15, 2024. Open Enrollment is the one time each year that individuals and families can enroll in or change their health plan — outside of experiencing a qualifying health event — if they want healthcare coverage for 2024. These health plans are available on Pennsylvania’s state-based health insurance exchange, Pennie, or by purchasing a health plan directly from IBX.

“As the region’s hometown insurer, Independence Blue Cross has been a pillar in the community for 85 years,” said Brett Mayfield, senior vice president and local market president for Independence Blue Cross. “We’re also the only insurer in the region that has offered individual health plans every year since the health insurance marketplace opened. Our members in southeastern Pennsylvania know they can count on us when they carry an Independence Blue Cross card.”

Affordability and Tax Credit Availability

While IBX is the only health insurer in the region with rate decreases on average for 2024, some members may experience rate increases due to the reduced tax credits available in the region. IBX remains committed to providing a wide range of health plans that offer comprehensive healthcare coverage and the strongest network for quality healthcare in the region. Pennsylvanians who do not have healthcare coverage through an employer or government program may qualify for the expanded premium tax credits to lower their monthly premiums for 2024. Individual consumers in Pennsylvania must review their health plan options and enroll on Pennie before Jan. 15, 2024 to qualify for tax credits.

For those who have not applied in the past, IBX is recommending consumers take a look to see if they are eligible for tax credits for the first time. The IBX website includes a subsidy calculator to help consumers determine if they are eligible for financial assistance to lower their monthly health plan premium. The final determination of tax credit or premium subsidy eligibility will be made by Pennie.

New for 2024: Independence Blue Cross Dental

For 2024, IBX is announcing the launch of our Independence Blue Cross Dental. The company developed a new portfolio of dental plans with low out-of-pocket expenses, discounts on dental services, and affordable monthly premiums.

“We are continuously improving our products and services to provide comprehensive benefits tailored to meet the unique needs of our members,” said Mayfield. “Individual and families want fully integrated medical and dental plans, and we know this is the right choice.”

Members will have the same benefits they have today and access to a large network of dental providers. Consumers can purchase dental plans through Pennie by purchasing a health plan directly from IBX.

Comprehensive Health Plans That Support Whole Person Health

In 2024, IBX will continue to offer health plan options with access to the most doctors and hospitals in the Philadelphia five-county region.

Every IBX health plan provides lower out-of-pocket costs for virtual visits with in-network doctors and behavioral health providers using telehealth. Additionally, members have access to $0 unlimited virtual care visits for primary care, behavioral health, and dermatology services through Teladoc.

For many additional services, members will pay $0 out-of-pocket, including preventive care like annual check-ups, cancer screenings, and immunizations, as well as nutritional counseling. IBX health plans also reward members up to $300 for healthy behaviors, such as visiting their doctor or signing up for tips and reminders to help improve their overall health.

IBX is adding services to the 2024 health plans, including the Teladoc Diabetes and Hypertension Management programs where eligible members receive personalized lessons, free unlimited strips, glucose alerts, and more. IBX members also receive valuable services like access to Registered Nurse Health Coaches 24/7, digital weight management programming through Wondr, and family planning apps for each stage of the parenthood journey through Ovia at no additional cost.

Important Dates to Remember

• Nov. 1: Open enrollment begins for individuals not eligible for healthcare coverage through an employer or government program.
• Nov. 30: Deadline to renew an Independence Blue Cross health plan to ensure members receive their ID cards by Jan. 1, 2024.
• Dec 15: Deadline to enroll in a health plan for healthcare coverage effective Jan. 1, 2024.
• Jan. 15, 2024: Open Enrollment ends. This is the final day individuals can enroll in healthcare coverage for 2024.

How to Sign Up for Healthcare Coverage

On the telephone

IBX-licensed agents are available by telephone at 1-888-475-6206 (TTY: 711) to answer questions and help consumers enroll in healthcare coverage from Monday to Friday, 8 AM-8 PM, Saturday and Sunday, 8 AM-5 PM, except major holidays.

Online

Consumers can visit IBX.com to find the health insurance that is right for them and enroll in a health plan directly with IBX. The state-based exchange, Pennie, is the only place consumers can enroll in health plans with financial assistance, and Pennie will make the final determination for tax credit or premium subsidy eligibility.

In person

Consumers can visit Independence LIVE on the second floor of 1919 Market Street in Philadelphia to meet with a licensed agent and enroll in a 2024 health plan, Monday to Friday, 8 AM-4 PM, except major holidays.

For Spanish-speaking consumers, IBX has licensed Spanish-speaking sales agents available by phone at 1-844-315-4884. There is also an easy-to-use Spanish-language website at Ibx.com/mas.