This one-credit class, Managing Change, explores and trains leaders on how to introduce change, overcome resistance to change, and facilitate open and honest change communication, in order to implement changes with a minimum amount of conflict and reduced periods of low productivity.
Managing Change, presented by Karen Lawson, Ph.D.
Course Objectives
- Explain the nature and various aspects of change.
- Define your role and responsibilities in leading a change effort.
- Explain the skills, qualities, and characteristics of effective change leaders.
- Recognize the importance of change models as roadmaps for implementing change.
- Identify the impact change has on employees, you, and the organization.
- Recognize ways people respond to change.
- Identify ways you can influence change at every level of the organization.
- Identify symptoms of resistance to change.
- Identify reasons people resist change.
- Develop a plan for dealing with employee resistance.
- Develop a plan for communicating change.
- Use a process for presenting change to employees.
- Select appropriate strategies for dealing with different employee responses.
- Use tools and techniques to help you manage and lead change.
- Employ strategies to become more resilient.
- Develop a personal action plan to guide you in leading change.
Course Agenda
Introduction and Understanding Change
Becoming a Change Leader
Planning the Change
Implementing Change
Coping with Change and Stress
Course Requirements
- Identify a change you are going to implement in your organization. This forms the basis of your assignments.
- Watch recorded lecture.
- Participate in online discussions. Post at least 4 days a week.
- Complete all activities and assignments.
- Participate in weekly webinar.
- Complete your Learning Log.
This class is offered via Zoom on Saturday, February 19, 9 am – 1 pm, and Saturday, March 5, 9 am – 1 pm.
Cost for the 1 credit workshop is $880.
Contact Desales University at [email protected] or 610-282-1100 x1450.
