Whether it took going back to the drawing board or simply streamlining a process with the click of a mouse, design changes are frequently helping companies serve their users better.

As part of our an inquiry on topics, designers from companies both large and small shared their stories on  how a design alteration made their technology more efficient, user friendly or even aesthetically attractive, writes Roberto Torres at technical.ly.

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Responses include those from Tozuda CEO Jessie Garcia, who talks about sensors; Alex Hillman, founder of Indy Hall, who reviews a problem with office lighting; Chad Kaufman, senior director at Think Company, who recalls a complex challenge involving a website redesign for a national energy supplier; and Tom Loretan, senior VP and creative director at Comcast, which redesigned its voice-remote device in 2017.

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To read the full article, click here.